Question:
What could be the reason for getting network outage issue while activating CCES license
Answer:
Below are the list of issues we may get while activating CCES license
-network outage
- Firewall blocking access to the ADI activation server
- Maintenance of the ADI activation server
This error message can be caused by a network outage, a firewall blocking access to the ADI activation server or Maintenance of the ADI activation server. This error can occur during one-step activation. First, open a Web browser and confirm that you can open the https://www.analog.com URL without any network or firewall problems. If you have no problems then please try activating your license again in the New License Wizard.
If still unable to activate the license through one-step activation, on the Select license activation method page of the New License Wizard, select the Install a temporary license and then register the serial number with the MAC ID in the below link to receive the validation code:
https://form.analog.com/form_pages/processors/SwRegistration.aspx
Refer the "Validating the license" chapter for validating your serial number in the below CCES licensing guide:
https://www.analog.com/media/en/dsp-documentation/software-manuals/cces-lic-guide.pdf
If still facing any issues in activation of CCES license, provide the below details to our private support through the link below:
https://www.analog.com/support
Or write an email to Processor Tools Support through: processor.tools.support@analog.com
1.License.dat file from C:\ProgramData\Analog Devices\CrossCore Embedded Studio
2.Screenshot of the manage license page(CCES help -> Manage License).
3.Copy the license report in a notepad (CCES Help -> Manage Licenses -> Report) and send to processor.tools.support@analog.com