After Getting serial number/license key didn't open CCES in Linux

Hi,

For some licensing queries support, we can offer may be limited here - With the below information can you please contact private support through the link below:
https://www.analog.com/support
 
Or you can email to Processor Tools Support through: processor.tools.support@analog.com
Please make sure to add the link of this EZone thread while contacting private support

The location of  the license.dat file for Linux operating System is: ~/.analog/cces

The full path to the license.dat file is given in the report generated by Help > Manage Licenses > Report within CrossCore Embedded Studio IDE.

Please note some license folder may be a hidden system folder on some computers.

Can you please provide the below details to assist you further on this issue.
1. Screenshot of error message you are facing.
2. License serial number you are using in the Linux operating system
3. Screenshot of the manage license page(CCES help -> Manage License).
4. Copy the license report in a notepad (CCES Help -> Manage Licenses -> Report) and send it to us.
5. Screenshot by running the following command at the command prompt: ifconfig -a.
 
 
Regards,
Nishanthi.V

Hi,

For some licensing queries support, we can offer may be limited here - With the below information can you please contact private support through the link below:
https://www.analog.com/support
 
Or you can email to Processor Tools Support through: processor.tools.support@analog.com
Please make sure to add the link of this EZone thread while contacting private support

The location of  the license.dat file for Linux operating System is: ~/.analog/cces

The full path to the license.dat file is given in the report generated by Help > Manage Licenses > Report within CrossCore Embedded Studio IDE.

Please note some license folder may be a hidden system folder on some computers.

Can you please provide the below details to assist you further on this issue.
1. Screenshot of error message you are facing.
2. License serial number you are using in the Linux operating system
3. Screenshot of the manage license page(CCES help -> Manage License).
4. Copy the license report in a notepad (CCES Help -> Manage Licenses -> Report) and send it to us.
5. Screenshot by running the following command at the command prompt: ifconfig -a.
 
 
Regards,
Nishanthi.V

Hello, Thank You Nishanthi.

I tried to find .analog folder in my system but also i can't get. ( i tried with ctr+h for hidden folder)

I couldn't open CrossCore Embedded Studio IDE. so that's why i didn't got chance to click on Help option.

Attach Details according to your suggestion:

1)

2)Your serial number/license key is:

3) I didn't click on CCEShelp. as shown in screenshot if i click on No then IDE is closed & if i click on Yes then same process of registration will occur and as mention earlier same queries are generate.

https://www.analog.com/media/en/dsp-documentation/software-manuals/cces-SWLicensing-guide.pdf

I also take reference for that all quires occurring and follow solution for same but it didn't work for me.

4) same can't open CCEShelp.

5)

Thanks & Regards

Anil Rathod

Hi,

As the support we can offer may be limited here - Please contact private support through the link below:
https://www.analog.com/support

Or you can email to Processor Tools Support through: processor.tools.support@analog.com

Please make sure to add the link of this EZone thread while contacting private support.

Regards,
Nishanthi.V