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After Getting serial number/license key didn't open CCES in Linux

Category: Software
Software Version: CCES 2.11.0

I have downloaded Cross Core Embedded Studio(2.11.0 version) in Linux(20.04).


I followed all step off installation guide and i tried install and activate a license on-line all in one step i also received serial number in mail and, but at last i didn't get this your license has been successfully activated message dialog box and also i didn't find license.dat file.


Then,I tried once again now,it shown the license has already been registered the maximum number of allowed times or sometimes it shown A valid license could not be found.
I have also tried with another option, I have serial number that i would like to activate but it's also not work for me.


I couldn't open CCES in linux. please help me.

Parents
  • Hi,

    For some licensing queries support, we can offer may be limited here - With the below information can you please contact private support through the link below:
    https://www.analog.com/support
     
    Or you can email to Processor Tools Support through: processor.tools.support@analog.com
    Please make sure to add the link of this EZone thread while contacting private support

    The location of  the license.dat file for Linux operating System is: ~/.analog/cces

    The full path to the license.dat file is given in the report generated by Help > Manage Licenses > Report within CrossCore Embedded Studio IDE.

    Please note some license folder may be a hidden system folder on some computers.

    Can you please provide the below details to assist you further on this issue.
    1. Screenshot of error message you are facing.
    2. License serial number you are using in the Linux operating system
    3. Screenshot of the manage license page(CCES help -> Manage License).
    4. Copy the license report in a notepad (CCES Help -> Manage Licenses -> Report) and send it to us.
    5. Screenshot by running the following command at the command prompt: ifconfig -a.
     
     
    Regards,
    Nishanthi.V

Reply
  • Hi,

    For some licensing queries support, we can offer may be limited here - With the below information can you please contact private support through the link below:
    https://www.analog.com/support
     
    Or you can email to Processor Tools Support through: processor.tools.support@analog.com
    Please make sure to add the link of this EZone thread while contacting private support

    The location of  the license.dat file for Linux operating System is: ~/.analog/cces

    The full path to the license.dat file is given in the report generated by Help > Manage Licenses > Report within CrossCore Embedded Studio IDE.

    Please note some license folder may be a hidden system folder on some computers.

    Can you please provide the below details to assist you further on this issue.
    1. Screenshot of error message you are facing.
    2. License serial number you are using in the Linux operating system
    3. Screenshot of the manage license page(CCES help -> Manage License).
    4. Copy the license report in a notepad (CCES Help -> Manage Licenses -> Report) and send it to us.
    5. Screenshot by running the following command at the command prompt: ifconfig -a.
     
     
    Regards,
    Nishanthi.V

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