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Help doesn't work without an internet connection

Category: Software
Product Number: SS+
Software Version: 2.2.0 update 2

SS+ seems to think there's no internet connection on my PC even though it's fine.  So I guess that's bug #1.

Bug #2 is help doesn't work because it thinks there's no internet connection.

It should provide a locally cached help if there was no internet.  It's a major bug for any engineering related software to require a functional internet connection.