FAQ: I need to transfer my license to a new machine (or, my hard drive crashed and had to be reformatted). How do I register my license against a new host ID?

Document created by DavidS on Sep 23, 2009Last modified by DavidS on Aug 28, 2013
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Q.

I need to transfer my license to a new machine (or, my hard drive crashed and had to be reformatted). How do I register my license against a new host ID?

 

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A.

To register additional computers, install your serial number on the new machine and register it online with the new host ID here. You will then be sent a validation code by e-mail. Installing this validation code will make your license permanent.

 

If you receive a message about “...attempting to register more than the allowed number of times...”, request a registration history update via private support.

 

Please include the serial number(s) and machine ID in question.

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