Windows can't detect the ADI camera, DS4 lights blue

Sometimes the camera fails to be visible on Windows. It helps to reboot the camera while keeping the USB cable connected to the PC. Other thing that you could try is to make sure no USB hubs exist between camera and PC.

-Dan

Thank you for your reply. In fact, I have tried the solution you mentioned before, but it doesn't work. I use the dragonboard 410C to interact with the ADI evaluation board, and I burn the official image again, but it still doesn't work. I don't know where there are still problems. I look forward to your suggestions. Thank you.

Does it work when you run aditof-demo directly on Dragonboard 410c?

Thank you for your reply. I found that there should be something wrong with I2C, because when I execute config_ pipe.sh Print as shown in the figure:

I'm confused. Why do you suspect that something is wrong with I2C?

The output that you have attached look OK but it's the output of config_pipe.sh.

Could you please run the aditof-demo? And check if it's working? If not, please post the output here.

I saw that you mentioned here: Camera board connection issue - Q&A - 3D ToF Depth Sensing - EngineerZone (analog.com) that you have the same problem. Indeed, it looks like the EEPROM is not accessible by your system.

Have you tried all those debugging steps that were mentioned in that conversation?

I tried these methods above,but didn't work. The information ouputs just as this website ez.analog.com/.../camera-board-connection-issue.I'm sorry, English is not my mother language, I hope you can understand my words.

This looks like a hardware issue, either on the DragonBoard or on the ToF board.

Do you have a Raspberry Pi to try with the ToF camera? This will help understand where the problem is.