DC590B & DC2692A Msg : Cannot load COM module for the device

Question

I installed successfull the QuikEval software and drivers for the DC590B Controller. The connected DC2692A with the LTC2662-16 was detected by the QuikEval Software. After pressing the button "Open" I get the message "Cannot load COM module for the device" and the DC2692A GUI Software could not be downloaded from your website. I tried various internet connections with and without a firewall. Is there a link where I can download the DC2692A GUI Evaluationsoftware for the LTC2662 ? 
 Best regards and I&acute;m looking forward

claus.schuster · Accepted Answer

Hello Clarence, 
 perfect, thanks a lot. It works ! 
 I appreciate it. 
 Best regards, Claus)

ADIApproved · Answer

Try this link: 
 https://ltspice.analog.com/quikeval/ins2662.msi

claus.schuster · Answer

Hello Qendresa 
 please check this link : 
 Problems when connecting DC2847A debug kit (ADL5920 ) 
 ez.analog.com/.../problems-when-connecting-dc2847a-debug-kit-adl5920 
 He used a DC2847A eval kit in conjunction with a the DC2026C as you. 
 You will get the missing software under following link : 
 https://ltspice.analog.com/quikeval/ins5596.msi 
 Ensure that the ltcqev.exe is correctly installed and working in conjunction with the DC2026C. 
 Now you will get the error "COM module can not be loaded" so far so good. 
 Close the software and install now the downloaded ins5596.msi. Remember the installation directory and start the programm directly under that directory. You don&acute;t need the ltcqev.exe any longer. This programm installs only required drivers, download and install the Eval Software. 
 I&acute;m not 100% sure that the ins5596.msi is the correct file. 
 Best regards, 
 Claus

claus.schuster · Answer

Hello Ioannis, 
 try this link ... 
 https://ltspice.analog.com/quikeval/ins6811-2.msi 
 and download the file. 
 Close a running ltcqev.exe software and install now the downloaded ins6811-2.msi. Remember the installation directory and start the program directly under that directory. You don&acute;t need the ltcqev.exe any longer. This program installs only required drivers, download and install the Eval Software. 
 Best regards 
 Claus