Cannot Install AD5750 Evaluation Software

Please, any feedback from ADI side?

Hi,

Moved your thread to the Software and Development Tools forum where someone might be able to address your concern better. 

Best regards,

Ian

Thanks! I hope someone can find a solution.

Hi, Sorry for the late response. Have you tried running it on a windows 7 machine? I think there's an issue with some software not running on windows 7 PCs. 

No, I'm running it in a W10 machine

gaston

Hi,

I've also tried to install this on my side and it works. I downloaded the installer through the evaluation board website. I'm using windows 10 as well.

I would suggest you try it also in a different pc and see if it works.

Best Regards,
Yokki

Well, it doesn't work for me. I've tried all the available MS Visual C++ runtimes and even the .NET 3.5 packages with no luck.

It's the only windows PC I have since I use Linux for everything. Could it be something related to NI drivers?

If you don't mind, can you show me what you have installed on your W10?

gaston

Hi Gaston,

The installer worked on both pc that has labview and the one that don't have. I didn't touch any of the default installed MS Visual C++. The installer also worked on a newly installed win10, we weren't able to replicate the problem you are having. Try to install/reinstall MS Visual C++ 2008, 2010 and 2015. Also, try to install 2010 labview drivers. You can also refer to solutions Microsoft provided for this issue. Hope this helps!

Best Regards,
Yokki

Hi Gaston,

please check this ...

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019YOnSAM&l=en-US

maybe your W10 Home installation has still the "reginoal format" problem.

best regards, claus

Hi claus,

You have hit the nail! Y've change my English (Europe) to English (United Kindom) regional format and the installer works as expected.

Thank you!
gaston

Hello Gaston,

it was a pleasure to help you.

Best regards, Claus

Hello Gaston,

it was a pleasure to help you.

Best regards, Claus