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EVAL-AD5821A connectivity error

Dear Sir,

We encountered a problem about the USB connection error of the AD5821A software,

We tried to install the CD-ROM and the last software file (https://www.analog.com/cn/products/ad5821a.html),

but they all failed, how can I solve it?

Thank you

Best Regards

Gene Chen

Parents Reply
  • Hi Maria,

    Thank you for your reply,
    We reinstalled the software from the Analog website, and confirmed that the board jumper is correct, the PC can recognize the AD5821A Evaluation Ki, but after running the software, it will still show this connection error message.
    Are there any methods and suggestions that can be provided to us,
    Thank you

    Best Regards

    Gene Chen

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