Dear Sir/Mam,
We have bought EVAL5941BATZ BOARD + ADICUP3029 TOGETHER TO MEASURE IMPEDANCE, AS THE BATZ BOARD COMES WITH A 4 PROBE KELVIN CLIPS THINKING IT SHALL BE USEFUL.
We are not able to connect the boards to the sensorpal software.
ADICUP board S2 USB position, S1 wall/usb all jumpers in place, ADEVAL5941batz board mounted on arduino header powered by adicup board, power leds glowing in both board, when uploding via daplink rx led red blinks daplink drive opens and shows detail.txt and mbem html, 2 files.
The DAPLINK is uploading and the com port is visible (com5 com8 like that), but the output error message says, "
we power cycled , used reset seq. etc., same error even with two diff PCS, with or without EVAL5941 batz board mounted. (see the error screenshots attached)
UNABLE TO OPENCOMPORT....
Connection to com5 not established....
now green font
opening com port com5...
Reading version..
Error in Opening connection ...Invalid response from firmware...
How to solve this ....
We are not able to connect and use the boards.
These are brand new boards bought.
And if we buy new board we may have same problem , and without confirming the real issue, we will waste money.
It unfortunate there is no proper email or technical support from Analog devices.
KINDLY HELP US.

