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Voyager 4 - COM communication drops after continuous CSV data logging

Category: Software
Product Number: EV-CBM-VOYAGER4-1Z

Hello,
I’m using the Voyager 4 device for communication over USB. When I continuously collect and save data to .csv files, after some time the communication over the COM port stops responding. 

The issue looks like this:

  • The program runs correctly for a while (data logging works fine).
  • After some time, the COM communication drops.
  • Reconnecting the USB cable restores communication, but my application terminates unexpectedly due to the COM port disconnect.
  • I have tried using different USB cables and ports, but the issue still persists.

Has anyone else experienced this issue with Voyager 4 when continuously logging data over USB? Is there a known firmware update or workaround for maintaining stable COM communication over long sessions? Are there any recommended timeouts, buffer limits, or flow control settings for this device?
Thank you in advance for your help.

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