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EVAL-ADCM connection issue

Hi,

I has a EVAL-ADCM evaluation kits and would like to test ADcmXL3021.

However, our PC is fail to connect the Eval kits.

I follow the following guide and install both FX3 driver and evaluation SW 2.1.9.0

https://wiki.analog.com/resources/eval/user-guides/inertial-mems/imu/adcmxl-pc-eval

One LED on the FX3 board and one on EVAL-ADCM is lighted up. Both board is working well.

However, our PC comm unable to connect FX3. Would it be a driver issue?

Appreciate any advice.

Thank you.

Mark