Cannot successfully connect to my PC

Hello AndrewBG ,

Can I have a picture of your Scopy when the ADALM2k is connected on your device? 

You may also check the latest version of Scopy here: Releases · analogdevicesinc/scopy.

Regards,

Rey

Hi,

If possible, update the firmware on your ADALM2000 to the latest firmware released here: https://github.com/analogdevicesinc/m2k-fw/releases based on the guidelines described here: https://wiki.analog.com/university/tools/m2k/common/firmware .

There might be some corrupt .ini files saved from a failed session which might influence this behaviour. Try to clean up the Scopy related .ini files from the following location: C:\Users\<your_username>\AppData\Local\ADI\Scopy-v2 . The meaning of the .ini files is described in the troubleshooting pages of the documentation: https://analogdevicesinc.github.io/scopy/user_guide/bugReport.html and https://analogdevicesinc.github.io/scopy/user_guide/troubleshooting.html .

Can you also provide the full version of Scopy, including a git commit hash? You can find it by navigating to the "About" page in Scopy (button located on the bottom left side of the application). This page will display the Scopy version, including a commit number, so we can find out what version is causing issues.

Thank you!
-Alexandra

Hi Alexandra.  Thank you for the prompt and detailed reply.  Subsequent to posting the question to EngineerZone, I tried a few other troubleshooting steps.  I tried a different ADALM2000 but got the same behavior.  Finally, I uninstalled Scopy and installed an earlier version.  Previously, I had used the v2.0.0 (v2.0.0-beta-rc1) which is listed as the most recent version.  I then downloaded v1.5.0.  This fixed my problem.  I was able to establish a USB-serial connection with the ADALM2000 with no problems. At this point, given my problem is solved and I no longer have the original Scopy software installed, unfortunately I cannot provide the git commit number.

Thank you

Andrew