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PlutoSDR problem in a mass storage update

Category: Hardware
Product Number: AD9363

Hello everyone, 

I just tried to do the mass storage update by following an instruction on this link  https://wiki.analog.com/university/tools/pluto/users/firmware. The problem I encountered was that the device didn't re-appear as a mass storage device after clicking Eject. I didn't even unplug anything while it was rapidly blinking. It said that I needed to wait around 4 minutes to properly program the device, but I had been waiting for 2 hours and nothing happened. Also, the LED1 on the PlutoSDR ended up steady. So, I would like know what happened and how to solve the problem like step-by-step instruction.

Thank you very much for your help in advance