M1K not recognized in Windows 7

Our customers are using the M1K board and are unable to install the Pixel Pulse software on the Windows 7 OS. The device is not getting recognized or the USB drivers do not install on Windows 7 OS. The previous threads on this forum have not entirely addressed the exact solution of this problem.

Kindly let me know if we have a different USB driver to be installed on Windows 7. If not then were to download the USB driver and what are the steps involved to install the same. I have tried to install the latest version of Pixel Pulse software