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AD9213 no system and board view

I am using an ad9213 eval board and have installed ace(1.24.3095.1398) and plug-in for it on a window machine. The ace software can detect the eval board but after I double clicked the icon, the system view is empty. I double clicked on the AD9213-10GBEZ plug in but still empty system view, but as I double clicked on other board the system view showed up. Does anyone know how to get it to work for the AD9213?