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A2B 37FC Code error meaning

Category: Software
Product Number: Mentor A2B Analyzer
Software Version: I Don't know? How can I check it?

Hello,

Does anyone know what does 37FC error means? Maybe this code has a meaning? Because I am constantly getting this fail for Sim Connected test step. But everything is connected, checked with multimeter, maybe this code has a meaning what I could check?

Thank you in advance.